FAQ – amma's store

Privacy policy

Welcome to RD Amma Masala. We are committed to protecting your privacy and ensuring that your personal information is handled safely, securely, and transparently. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or purchase our products.

By using our website, you agree to the terms outlined in this Privacy Policy.

Information We Collect

To provide you with the best shopping experience, we may collect the following information.

Personal Information

Full Name
Email Address
Mobile Number
Billing & Shipping Address
PIN Code
Order History

Technical Information

IP Address
Browser & Device Information
Website Usage & Analytics
Cookies and Session Data

How We Use Your Information

We use your information to:

Process and deliver your orders
Provide customer support
Send order confirmations and shipping updates
Improve our website and customer experience
Respond to your inquiries
Share product launches and exclusive offers (only with your consent)

We never sell, rent, or trade your personal information to third parties.

Payments & Security

Your payments are processed through secure and trusted payment gateways.

RD Amma Masala does not store your:

Credit/Debit Card Details
CVV
UPI PIN
Net Banking Credentials

All transactions are encrypted using industry-standard security protocols to ensure your information remains protected.

Sharing Your Information

We only share limited information with trusted partners who help us operate our business, including:

Delivery & Logistics Partners
Payment Gateway Providers
Website Analytics Services
Customer Support Platforms

These partners are required to keep your information confidential and use it only for the services they provide.

Data Protection

We take appropriate technical and organizational measures to protect your personal information against unauthorized access, misuse, alteration, or disclosure.

While no method of online transmission is completely secure, we continuously strive to maintain the highest standards of data protection.

Marketing Communication

If you choose to subscribe to our updates, we may occasionally send:

New Product Launches
Festival & Seasonal Offers
Cooking Tips & Recipes
Exclusive Discounts

You can unsubscribe at any time by using the unsubscribe link included in our emails.

Third-Party Links

Our website may contain links to Instagram, YouTube, or other third-party platforms. We are not responsible for the privacy practices or content of those external websites.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, legal requirements, or website functionality. The latest version will always be available on this page.